My heat pump was 30 years old when it finally went out. I had CSM send out a guy to quote me a new unit and install. He was great to deals with and even helped me choose the right unit for me, even though it wasn’t the most expensive unit. He worked with my budget and didn’t pressure me into something I couldn’t afford. When the team came to my home, they were right on time. The crew worked great together, it’s good to see that, to me it means good quality work comes from a crew that interacts well together. The installer crew verified everything was good to go but noticed the quote included return air ducting upgrade. (Spoke with estimate person about it not needing to be done, I insisted it be included in quote). The crew inspected and determined i did not need the upgrade and removed the estimated cost of the upgrade without me asking. That is true customer service to me. I am planning an electrical panel upgrade, and will be using the electrician that was on my install to do that as well. Great people and great customer service all through the process even the payment side when they had to wait for my bank to authorize the payment. They had no issues waiting and worked with me. I recommend this company 100% to do work they are qualified to do!
We strive to provide quality heating, cooling, and roofing services to our clients. Our client testimonials are how we know that we are succeeding!