We strive to provide quality heating, cooling, and roofing services to our clients. Our client testimonials are how we know that we are succeeding!

Here’s what our Clients are Saying:

My heat pump was 30 years old when it finally went out. I had CSM send out a guy to quote me a new unit and install. He was great to deals with and even helped me choose the right unit for me, even though it wasn’t the most expensive unit. He worked with my budget and didn’t pressure me into something I couldn’t afford. When the team came to my home, they were right on time. The crew worked great together, it’s good to see that, to me it means good quality work comes from a crew that interacts well together. The installer crew verified everything was good to go but noticed the quote included return air ducting upgrade. (Spoke with estimate person about it not needing to be done, I insisted it be included in quote). The crew inspected and determined i did not need the upgrade and removed the estimated cost of the upgrade without me asking. That is true customer service to me. I am planning an electrical panel upgrade, and will be using the electrician that was on my install to do that as well. Great people and great customer service all through the process even the payment side when they had to wait for my bank to authorize the payment. They had no issues waiting and worked with me. I recommend this company 100% to do work they are qualified to do!

Robert G.

When I checked out their website, I applied for the credit and was instantly approved. So then I filled out the information for a sales person (Jason) to come by and give me a price for a heat pump/AC to be put into my mobile home. And the price was not bad, and it is on a 36-month loan that is interest-free for the 36 months. And the guys that came and put in the unit were great. Kyle, Justin, Lowel. They showed up at 8:30 in the morning, and it did not take them long to have it fully installed. And everything was up and running, I will be sure to let all of my friends and family know where to get their heat pump/AC units from. Also, I will let them know what other Items that CSM Heating and Cooling offers. Also, CSM worked with PSE to get the $1,500.00 rebate that was put towards the loan. And PSE worked fast to process the rebate. I am extremely happy and satisfied.

 

James Smith – Olympia, WA

CSM recently installed several gas connections in my home. The work and installer was professional and on time. I’d use them again.

Kurt C. – Hoquiam, WA

I contacted CSM Heating and Cooling for a broken heater in my house. After determining the system was not under warranty, Heather in service took great care to ensure the right part got ordered. This included sending a technician out to ensure they had the needed information. Ben showed up, bright and early this morning and quickly installed the new piece so I have
heat again. I have always been happy with the work CSM Heating and Cooling has done.

 

TJ C.

I want to share how pleased I am with the service I received from your employee, Ben. He was right on time, very efficient and answered all of my many questions with a smile. My heat pump (purchased elsewhere) is now running properly. This has been the best service call I have had in at least twenty years. Thank you CSM Heating and Cooling and BEN!

 

Shelley Coleman – Morton, WA

In July 2012, we obtained information from Home Depot and CSM Heating and Cooling about ductless heat pumps. We were very impressed by the information and the presentation by CSM Heating and Cooling and opted to have a system installed. Our current heating was by propane and very costly. The ductless system has virtually eliminated the need and cost of propane and has impacted our electricity bill by less than $10.00 per month. We are very pleased with the system as we now have the option of air conditioning as well as heating. CSM Heating and Cooling did an excellent job and we highly recommend them and a ductless system if you are looking into heating options.

 

Gordon & Ruby Jones – Shelton, WA

Outstanding Service / install / post assistance. Installers were courteous, respectful, friendly and understandable. Assistance with rebate and PSE was outstanding. Overall, extremely happy and satisfied. Thank you!! I love my new air unit!! Very warm this winter.

 

Michelle G. – Poulsbo, WA

Great service. Thank you for the quick response and for providing us with temporary heaters while waiting for the install!

 

Jeff L. – Olympia, WA

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